Clean Saint LLC Privacy Policy

Last Updated: September 5, 2026

This Privacy Policy describes how Clean Saint LLC (“Clean Saint,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit or make a purchase from www.cleansaint.com, communicate with us, or otherwise use our services.

1. Who We Are

Clean Saint LLC is a Delaware limited liability company that operates www.cleansaint.com.

For purposes of this Privacy Policy, “personal information” means information that identifies, relates to, describes, or could reasonably be linked with an individual or household.

2. Personal Information We Collect

The personal information we collect depends on how you interact with us and may include:

Contact and account information: Your name, email address, telephone number, billing address, shipping address, and account details.

Order and transaction information: Products viewed or purchased, order history, subscription information, shipping details, returns, refunds, and customer-service interactions.

Payment information: Payments are processed by Shopify Payments or another authorized payment provider. Clean Saint does not store or have access to your complete payment-card number.

Communications: Messages you send by email, through our website chat assistant, through customer-support channels, or in response to surveys or review requests.

Device and usage information: IP address, browser type, device type, operating system, referring pages, pages viewed, website interactions, approximate location derived from IP address, and cookie or advertising identifiers.

Marketing information: Email and SMS preferences, consent records, interactions with marketing communications, and information used to measure advertising performance.

Inferences: Preferences or likely interests inferred from your purchases, browsing activity, and interactions with our website or marketing.

3. How We Collect Personal Information

We may collect personal information:

• directly from you when you place an order, create an account, subscribe, contact us, or submit information through our website;
• automatically through cookies, pixels, local storage, and similar technologies;
• from service providers that support our ecommerce, communications, analytics, fulfillment, fraud-prevention, and advertising activities; and
• from platforms through which you interact with Clean Saint or our advertisements.

4. How We Use Personal Information

We may use personal information to:

• process payments and fulfill, ship, and administer orders;
• manage subscriptions and customer accounts;
• provide order confirmations, tracking information, and other transactional communications;
• respond to customer-service requests;
• maintain, troubleshoot, secure, and improve our website and services;
• detect and prevent fraud, abuse, security incidents, and unlawful activity;
• send marketing communications when permitted and honor your communication preferences;
• understand how customers use our website;
• measure and improve advertising performance;
• personalize website content and advertising;
• maintain business, tax, accounting, and transaction records;
• enforce our agreements; and
• comply with applicable legal obligations.

5. Cookies, Analytics, and Advertising Technologies

We and our service providers use cookies, pixels, local storage, server-side APIs, and similar analytics, advertising, and measurement technologies to:

• operate our website and checkout.
• maintain shopping-cart contents.
• remember preferences.
• analyze website traffic and performance.
• prevent fraud.
• measure advertising effectiveness.
• support personalized or targeted advertising.
• record and replay website sessions, including page interactions, scrolling, and clicks, to understand how visitors use our website.
• share website, checkout, and transaction events with advertising platforms for attribution, audience matching, campaign optimization, and measurement, subject to applicable consent and opt-out choices.

You may block or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.

Where required, we provide tools that allow you to manage non-essential cookies and advertising technologies.

6. How We Disclose Personal Information

We may disclose personal information to vendors, service providers, platforms, and other parties that help us operate our business, including:

Shopify and Shopify Payments: Ecommerce hosting, checkout, payment processing, fraud prevention, and order administration.

Klaviyo: Email and SMS communications, audience management, and campaign measurement.

Zipchat: Website chat and customer interactions.

Meta: Advertising delivery, attribution, audience measurement, and server-side conversion measurement.

TikTok: Advertising delivery, attribution, audience measurement, campaign optimization, audience matching, and server-side conversion measurement. Depending on the services and settings we use, information shared with TikTok may include customer identifiers such as email address or telephone number, device and browser information, website activity, and purchase or conversion events. Certain identifiers may be hashed before transmission.

OpenAI / ChatGPT Ads: Advertising attribution, conversion measurement, and campaign performance measurement. Depending on the services and settings we use, information shared with OpenAI may include customer identifiers, device and browser information, website activity, and purchase or conversion events. Certain identifiers may be hashed before transmission.

Google: Website analytics, advertising measurement, and campaign performance.

Microsoft: Website analytics, session recording, and heatmaps.

Fulfillment and shipping providers: Order processing, packaging, shipping, delivery, and returns.

Professional and technical providers: Customer support, website hosting, data security, fraud prevention, analytics, legal, accounting, and other business services.

We may also disclose personal information:

• when required by law, legal process, or governmental request;
• to investigate or prevent fraud, security incidents, or unlawful activity;
• to protect the rights, property, safety, or security of Clean Saint, our customers, or others; or
• in connection with a merger, financing, acquisition, reorganization, bankruptcy, or sale of all or part of our business or assets.

Some recipients process personal information solely on our behalf. Others, including certain advertising and analytics platforms, may process information under their own terms and privacy policies.

7. Selling and Sharing Personal Information

Clean Saint does not sell personal information in exchange for money.

Certain advertising and analytics activities may be considered a “sale,” “sharing,” or use for targeted or cross-context behavioral advertising under applicable state privacy laws. These activities may involve disclosing identifiers, device information, website activity, and purchase or conversion events to advertising and analytics platforms.

Where applicable, you may opt out by:

• using the Do Not Sell or Share My Personal Information link on our website;
• enabling a legally recognized browser-based opt-out preference signal, such as Global Privacy Control; or
• emailing support@cleansaint.com.

We do not knowingly sell or share the personal information of individuals under 16.

8. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have the right to:

• request access to the personal information we maintain about you;
• request information about how we collect, use, or disclose your personal information;
• request correction of inaccurate personal information;
• request deletion of personal information, subject to legal exceptions;
• request a portable copy of certain personal information;
• opt out of the sale or sharing of personal information;
• opt out of targeted advertising;
• limit certain uses or disclosures of sensitive personal information;
• appeal a decision regarding a privacy request; and
• exercise your rights without unlawful discrimination.

To submit a request, email support@cleansaint.com or use the privacy-choice tools available on our website.

We may need to verify your identity before processing a request. Where permitted by law, an authorized agent may submit a request on your behalf. We may require proof that the agent is authorized to act for you.

Some rights do not apply in every jurisdiction, and legal exceptions may allow or require us to retain certain information.

9. Email and SMS Communications

You may unsubscribe from marketing emails by using the unsubscribe link included in any marketing email.

If you opt in to SMS, you consent to receive recurring automated marketing text messages from Clean Saint at the telephone number you provide. Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.

Unsubscribing from marketing communications does not prevent us from sending transactional or service-related messages concerning your orders, subscriptions, accounts, or requests.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing services, maintaining transaction and business records, resolving disputes, preventing fraud, enforcing agreements, and complying with tax, accounting, legal, and regulatory obligations.

Retention periods vary depending on the type of information, the reason it was collected, and applicable legal requirements.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

No method of transmission over the internet or method of electronic storage is completely secure. We therefore cannot guarantee absolute security.

12. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided personal information to us, contact support@cleansaint.com so that we can review and delete the information as appropriate.

13. International Processing

Clean Saint and our service providers may process personal information in the United States and other countries. Privacy laws in those locations may differ from the laws where you live.

Where required by law, we use appropriate safeguards for international transfers of personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technologies, or legal obligations.

The “Last Updated” date at the top of this policy identifies the most recent revision. When appropriate, we may provide additional notice of material changes through our website or other communication methods.

15. Contact Us

For privacy questions, requests, or concerns, contact:

Clean Saint LLC
14120 Ventura Blvd., Suite C-318,
Los Angeles, CA 91423
United States

Email: support@cleansaint.com